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Running Your Home Based Business – Marketing Your Business

admin — Fri, 18 Dec 2009 04:32:57 +0000

John Coates asked:

Marketing is critical to the success of any business, whether it is a one-person operation, a medium sized company or a multinational corporation. When running your home based business, it is even more important that marketing your business is done right, as you cannot afford to get it wrong. Remember that everything you do, and the way that you do it, is all marketing. Doing something well is usually as easy as doing it badly, but wins you a good reputation.

The UK’s Chartered Institute of Marketing definition of marketing is, “The management process that identifies, anticipates and supplies customer requirements efficiently and profitably.” So we can see that marketing is not just about advertising and selling products or services. It is about: finding out what potential customers want; creating the products and services that satisfy those needs; selling those products and services at the right price; making those products and services available in the right place.

To check if you are doing all of these we can look at the four elements of marketing that are known as the four Ps – Product, Price, Promotion and Place. Let us look closer at the first, your product.

Does your product meet the needs of your customers? If it is not perfectly suited to customers then you may want to make some changes. Ideally, your response to this question should be that no changes are required. How do your products compare with your competitors? If they are better or compare reasonably well, then you pass this criteria. But if they do not compare very well or you do not know, you need to urgently review this particular aspect.

Every product or service can be said to have a four-stage life cycle. Birth is when a new product is launched and introduced to prospective customers. Growth occurs when the product becomes popular and starts to sell well. Maturity is when the product is selling so well that you are unable to keep up with demand. The final stage is decline, when demand and sales fall. Customers have turned their attention elsewhere. Take a good look at your product or service and decide which of these stages are applicable.

The second element of the four Ps is price. The price should be thought to be fair by the customer. It does not necessarily have to be the cheapest, but value for money. It should be competitive so that when your customers compare your prices to those of your competitors, they think yours are within the price range they would expect to pay. The price you set for your product or service must be profitable. If you are not trading at a profit you will not be running your home based business for very long. Remember that the price you set has to cover the cost of your overheads: light, heating, telephone, advertising, etc, and still provide a profit. When costing you product, you should also include your time.

The third element of marketing is that of promotion. Promotion is how a product or service is brought to the attention of your potential customers. This can be done in a number of ways and can be paid promotion or free. The former includes advertising in newspapers, magazines, radio or television. Depending on your budget you may want to consider what could be classed as “free” promotion. This could include competitions, e.g. create a winning slogan and win a holiday for two. (Remember that competitions do not have to cost you anything if you consider joint ventures!). You may want to make special offers such as: buy one get one free; buy now and pay next year; 0% interest, etc.

The final element to marketing your business is place. This covers where the goods or services are offered for sale and then the way these goods or services are distributed and delivered to the customer. In running your business from home, you need to look at how you distribute and deliver to your customer. Running your home based business does not mean you can forget this element of marketing your business.

Marketing your business well, you must get the four Ps right; product, price, promotion and place. Analyze these areas, monitor your results and be prepared to change your marketing strategy. Be willing to ask your customers or clients what they think, and be prepared to act on the results.

Does Small Business Marketing Need Much Planning?

admin — Tue, 24 Nov 2009 11:48:32 +0000

Nate Stockard asked:

Small business marketing is small, as noted by the name, but too many times business owners think that small business marketing is too small for planning, budgets, or strategies. Since small businesses usually have little or no marketing budget and are concentrating on just keeping the doors open, owners, more times than not, neglect their marketing planning. No business should exist without marketing planning and strategies!

Actually, small business marketing requires planning and strategy more than major companies.

When the marketing manager of a large corporation has a $20 million marketing budget just for print ads, they have room to make mistakes, produce the wrong ads, and even scrap the marketing plan half-way through completion. Small businesses don’t have such freedom and liberty. Small business marketing should contain a plan before anything else happens in the company in the area of sales and marketing. There should be budgets and strategies created as early as possible and reviewed as often as possible.

Create a marketing plan as soon as you decide to start a business.

My company specializes in helping small businesses with marketing and design, and we encounter many of the same problems, and they all stem from lack of early planning. Once you decide to start a business, start creating a marketing plan.

Who are your customers?

What are their needs and wants?

How will you acquire new customers?

What kind of customer relationship management systems will you use?

What do your customers expect from you?

What are your products’ benefits?

What are your strengths?

What are your weaknesses?

How will you advertise?

How much will you budget for marketing?

This list is actually very small when it comes to creating a marketing plan, but you must answer all of these questions and more. Small business marketing must be precise, have a defined strategy, and contain at least a rough budget. Figure out who your customer is, how you will reach them, and why they will buy from you. Starting with these three areas will give you a plethora of other questions to answer in figuring out the maze of small business marketing.

Small Business Marketing Tip: Conduct A Marketing Crusade

admin — Wed, 18 Nov 2009 06:32:38 +0000

George Dodge asked:

Let me ask you a question. The answer is to the question is critical to your business success.

Do you fully understand the real nature of the business you are in?

Your instant response is of course, I’m in the [put your industry name here] business. For example, you probably said, of course, I’m in the real estate business, or the plumbing business, or the printing business, etc.

But that is only partly correct if you are the owner of the business. As the business owner, the real nature of your business is marketing the business you are in.

You may have the greatest service or the best product in the world, but if no one knows about it, you will soon be out of business.

One method of increasing the exposure of your business to your potential customers, is to conduct a marketing crusade.

You can compare this marketing approach to a missionary’s work or the launching of a crusade because only the fervor and the determination of a missionary or crusader will assure your marketing success.

Missionaries are driven by more than just their desire to sell someone on buying their product or service. Rather, a missionary’s goal is to convert the world to their way of thinking, their mission and their crusade. Only through such a conversion process can you expect to receive not just a customer, but customers for life.

When your business launches a marketing mission, it takes a different approach than traditional marketing.

Traditional approaches are taken and set aside in favor of our missionary or crusader’s goal. In a traditional marketing effort, the real motivation for most marketing activity is just to make money. That’s nice to do, but that’s not all we need.

Every marketing effort, at this point, is tied directly back to its contribution to money coming in.

Now, as a missionary, your business goal becomes an effort to win your customer’s lifetime business and loyalty. If your business’ marketing activity is successful in changing the way your customers think about your business or products or services in such a way that the customer sees you as a vehicle to accomplish their goal and growth, then your goals and your growth will be a natural result.

As your business manages its sales growth properly, increased profit is going to follow. Immediate profits are nowhere near as important as long-term profits. To insure that you’re going to continue to profit for the long-term, your real objective is to convert your prospect into a customer who shares your vision of what you’re trying to accomplish and is a true believer.

Vision is a problem with the normal sales approach. There is no vision other than the short-term, which is to make the immediate sale. There is little or no real focus on back-end selling and the life time value of a customer, which we’ll talk more about later on.

What is your vision?

Is your business focused on an area of interest to your customers, prospects or clients?

Are you driven fervently by the need to help them or yourself?

Why should others patronize your business rather than any other business? Or not do anything at all?

What can you do that will not only cause your customers to return again and again, but cause them to tell others to buy your products and services as well?

Can you take that vision and incorporate it with a main sales and marketing thrust, advantage or Unique Selling Proposition and use that for an advantage over your competitors?

A good marketing crusade will integrate all this together and soon have customers coming to you as a result of what Dan Kennedy calls a Magnetic Marketing System. If you were Jiffy Lube, you might call it a well oiled marketing machine.

7 Costly Small Business Marketing Mistakes Every Entrepreneur Must Avoid

admin — Mon, 02 Nov 2009 11:17:30 +0000

Robert L Moment asked:

Everybody makes mistakes and entrepreneurs are no exception. But for an entrepreneur with a limited budget, committing mistakes too often can be very costly. It is an open secret in the business world that most of the mistakes that can be committed in business have been committed; so why not just learn from them, saving you the agony of committing them yourself.

With that said, here are 7 costly small business marketing mistakes every entrepreneur must avoid:

1. An Incongruent Marketing Message

To effectively sell your product or service, your customer has to “get” the marketing message. A customer-centric marketing message educates your prospects and persuades them to become customers. Too many small businesses make the mistake of focusing their message on the product or company, instead of how the prospect would benefit by purchasing their product. Prepare the right marketing message with some of these in mind:

• Identify the prospect’s problem.

• Explain to the prospect why the problem should be solved immediately and explain why your product or service is the right solution to their problems.

• List the benefits your prospects would enjoy upon purchasing your product and provide an unconditional guarantee to allay any fears they may have.

2. “Spray-and-Pray” Marketing Instead Of Precision Marketing

The days of marketing as a zero-sum game are over. You must demand accountability from your marketing efforts, expecting tangible results in the form of a healthy ROI (return on investment). Differentiate your marketing messages and target them to meet the specific needs and wants of your prospects and customers.

Many small businesses are guilty of the dreaded “spray-and-pray” marketing ideology, which inevitably drains their resources to the point where it very often leads to their demise.

Do not commit this same mistake, but instead practice precision marketing, where every aspect of your marketing and advertising efforts are measured and tracked for maximum returns.

3. Failing To Realize Marketing Is About Value Creation

To create a sustainable small business, you have to market something of value to the prospect and customer. Marketing is your business and creating value for your customers should permeate through all your marketing efforts. Strive to always over-deliver because customers love to receive more than they expect and the easiest way to do so is to develop a thorough understanding of their wants and desires.

4. Selling Instead Of Educating

You must have heard about the age-old principle that “people love to buy but **** being sold to.” It is a principle that will continue to hold true for ages to come, but unfortunately, many small businesses still fail to adhere to it. The fastest way to get rid of a prospect is to try forcing a sale out of him or her.

Education-based marketing, however, is a powerful marketing strategy to overcome this problem of being sold to. This strategy makes use of giving away valuable information, educating your prospect about the benefits of owning your product or using your service, offered to them as free reports, video cassettes, CDs, or DVDs in exchange for their contact information.

It is a strategy that builds trust with the prospects resulting in a much higher closing ratio. So, forget about throwing a sales pitch and try educating your prospects instead for a higher conversion rate.

5. Failing To Test

The biggest mistake any entrepreneur can make with their business is the failure to test every possible variable most important to their customers. This applies to both online and offline marketing efforts.

I can understand if small businesses faced more difficulty with market testing because of limited budgets years ago, but the Internet has done away with this excuse. It has become so cheap to conduct price tests and sales copy tests and identify what campaigns, keywords, and metrics give you the best ROI online that not testing any of these has become a cardinal sin.

6. Not Following Up With Prospects Or Customers

Small businesses spend a great sum of money acquiring customers, which makes it all the more difficult to understand why many of them don’t follow up with their customers, or even their prospects after the “front end” sale.

It has been well documented that true riches are to be found in the backend sales and the reason for this is simple. If a customer or prospect raises his or her hand to do business with you, it means an element of trust has been established and a business relationship is ready to be formed. They are more then likely to buy from you repeatedly if you make it a point to capture their contact information and develop a follow-up system for communicating with them frequently.

7. Selling To The Wrong Target Market

Never assume that your product or service will appeal to a general audience because this assumption has profoundly resulted in many small businesses shutting up shop. Large businesses are guilty of this too, but you can save yourself from committing such a rash mistake by asking yourself these two questions:

• Who are your customers, or who is your target market?

• Who will use your service, or who will buy your product?

Answer these questions with absolutely clarity and segment these markets by demographics and psychographics to zero in on your ideal customer. The time spent doing this correctly will add nicely to your bottom line.

Just remember that to succeed, you must be prepared to fail, so don’t fear the eventual mistake but learn from it.

Basic Small Business Marketing Principles

admin — Tue, 13 Oct 2009 07:58:09 +0000

Nate Stockard asked:

What is marketing?

Marketing is defined in many different ways according to who you ask, but all responses usually are part of the same answer: marketing is a combination of all of the activities you implement or participate in which help promote, brand, and sell you product, service, or business.

Why is marketing important?

Many small business owners feel sales is the most vital part of their business. Sales are very important, but your brand, image, and, ultimately, marketing determines your customer loyalty and growth of your business. Marketing establishes the basis for your sales strategy and how you will close sales.

What does marketing cost?

Small business owners are confronted ever day with sales pitches for various costly marketing activities. Most small business owners see marketing as an expensive business component they just can’t afford. This is not true. In fact, small businesses can’t afford to overlook marketing, and it doesn’t have to drain the bank account either. One of the best forms of marketing that is very affordable is a consistent and professional image. Elegant business cards, matching letterhead, and an informative and effective website are just a few pieces of a small business’ tool box that can do much more than a high-dollar advertising campaign.

How do small business owners create a consistent and professional image?

The first thing a company will create is a name. There are many steps before this point, but this is the first product. Next, comes a unique logo that conveys the right image. Once the marketing package has these two pieces, consistency becomes the primary focus. Small business owners usually put off the rest of the basic building blocks until they can put it off no more. At that point, professionalism and consistency goes out the window in favor of a quick answer.

The right way to approach this issue is to prepare on the front end. Following the name and logo stage, the small business owner must push on. Create the right business card, elegant letterhead, useful brochure, and quality website. By creating all of these things at the point in the start-up process, all of the basic components of your marketing become consistent, professional, and effective from the start.

Do’s and Don’ts in Local Business Marketing

admin — Thu, 24 Sep 2009 13:58:57 +0000

Henal Patel asked:

You have a brilliant idea for a new business. You go ahead and open your business, ready to offer a wonderful new service to happily awaiting clients. But how can you drive those clients to you? How can you ensure that your business will succeed? What is the most important thing for your business – besides the customer? The answer is marketing. Marketing is the backbone of any business establishment. This is true especially when the targeted business focuses on a local community through local ads. Customized planning procedures are available online to suit each and every business in implementing an excellent marketing strategy.

Small businesses can benefit from the useful tips that are available on the Internet to target local search traffic. Tips are the best shortcut to use. The crucial objective of a marketing strategy is to cost-effectively increase traffic without resorting to banner advertising which is often ineffective. With the advent of the Internet, you will use sophisticated, cutting edge technology that reaches the maximum number of people. You do not have to resort to old, outdated, expensive marketing techniques that are no longer effective for your business, or any business.

Marketing your business on the internet help you to target at the specific group of consumers who are looking for your service or product more effectively. Everybody have internet services or is easily available. Most people simply do a search on the internet for a service or product they are looking for with a few keywords. Your business will be available to them with the necessary information even some description of your service or products. This is what a consumer is looking for.

The best local advertising tips also save considerable time and money when creating a marketing plan. These tips serve as a guide for the beginners in a field who wish to enhance and establish their small businesses. You get to utilize the secrets and tips that have worked for others. Isn’t it great that the work has already been done for you? The Internet is a great source for pioneering pragmatic ideas. It’s been proven through the numerous companies who have achieved success online.

Utilization of marketing resources often grabs the attention of local customers. Effective marketing procedures include perspective planning, conception and formulation of a business strategy, selection of appropriate marketing materials, and local search strategies. The ultimate aim of any business is to grab the attention of a potential local customer so that he or she will utilize their product or service. It is a given that a customer is more likely to use a service or buy from a business when that company is local. Why? Maybe it is because the customer feels ties to the community and feels better about putting money into a local business. Maybe it is because there is a better potential for improved customer service. Whatever the reason, you will want to attract customers who are right there in your community, and this will give you the opportunity to cultivate new business relationships and ensure word-of-mouth marketing.

Business Marketing – Essential for Survival

admin — Fri, 31 Jul 2009 18:19:24 +0000

Sunil Punjabi asked:

If you are considering an online business or implementing an online side to your business you will need to ensure you have a fully comprehensive online marketing campaign and that it is carried out professionally, efficiently and effectively by quality professional services.

Business Marketing online can create online traffic, customer sales, customer retention, and instil your brand identity into potential customers so you can ensure business longevity. Marketing requires commitment and focus for your business plan and the way in which your business evolves will depend on the effectiveness of your marketing campaign. Business Marketing is not only for brand recognition, it is also required to maintain customer sales, bring in new customers, introduce potential customers to your products or services and create long term customer relations through techniques such as a high quality email marketing campaign.

Business Marketing includes a large variety of techniques, email marketing, SEO content creation, back links, discount vouchers, directory submissions, adverts, banners and leaflets are all part of a comprehensive marketing campaign. Marketing needs to include diversity and long term commitment. If you stop and start your Business Marketing and are not consistent with your marketing developments you will not have an effective marketing campaign and the results will not reach their potential. Many businesses make the mistake of only advertising certain special events or promotions when their business is low, this fails to create a full business presence either offline or online and will not produce the overall business growth the company needs. It is not enough just to create a full marketing campaign, it also needs to be implemented on a regular basis and managed effectively to build online presence and customer relations.

Some key Business Marketing practices you should be using include email marketing and SEO services. Email marketing is only effective when it is a high quality marketing campaign. A poor quality email will produce a negative effect on your business as customers will take a negative view on your marketing and thus the products and services you provide. A good Business Marketing email campaign will include a high quality design, a balanced feature of imagery and textual information and will contain promotional material that relates specifically to the customer as an individual. SEO services will involve not only SEO content creation but also relevant and profitable keyword identification, article submission, a regular and consistent back linking program, website building, advertising and a regular link building strategy in general.

These are just some of the key areas your Business Marketing plan should encompass. Marketing needs to be consistent and regular so the chances are you will not be able to complete thus task on your own. Many companies have enough to deal with as it is with all their time being consumed by meetings, development projects, sales, invoicing, taxes, finances and much, much more. This is why you should consider hiring a Business Marketing professional to manage and direct your marketing plan leaving you free to concentrate on the important day-to-day activities of your job. It can be difficult finding the right professional for you whatever your marketing needs are and again it is time consuming to complete the research to find a company, obtain a quote, investigate their services and the quality of their work as well as find one that is situated in your area.

The easier way to obtain a high-level quality Business Marketing company is to utilise a Business Services finder. All you have to do is submit the project details into one form online and your project will be sent to all marketing professionals in your area. You can then choose the service you prefer and give them a call. This will ensure all your marketing needs are taken care of with none of the hassle.

Top 10 Online Business Marketing Mistakes

admin — Sat, 25 Jul 2009 03:53:33 +0000

Assassin Marketing asked:

Before starting up any kind of business, one must set up a plan to earn more than we spend and avoid mistakes along the way. Here are a few internet marketing mistakes that you should watch out for and avoid:

1. Making viewers wait.

Don’t regret paying more for a hostile package that could bring you to people fast. If your website is constantly down, your server is slow, your graphics take two minutes load, you can say goodbye to your potential customers.

2. Technical arrogance.

Never assume that everyone has the latest version of a program to view your site. Always have plain HTML and text versions ready for these users who do not have Macromedia’s flash installed. Also, take notes from successful sites. Outsource to a pro for SEO writing, web design, and programming to invest in a good template for your site if you’re not that confident on your technical prowess.

3. Not marketing offline.

Complement online traffic to your site by marketing offline as well, because no one is online all the time.

4. Not remaining timely.

If you want to attract customers, you need to be updated on recent and upcoming events that are relevant to your site. If you’ve got marketing materials on your site about Memorial Day special and it’s June 15th, you’re losing customers.

5. Poor linkages.

Focus on building long-term passive traffic rather than bulk traffic packages or trying traffic gimmicks. However, be very careful with whom you align yourself. Some companies operate co-registration and affiliate programs that violate the CAN-SPAM act and other rules and regulations. Check out any company that offers you anything , especially those who offer you anything that’s quick and easy.

6. Giving users the third degree.

Signing up for newsletters or making purchases should be easy for your customers. Avoid making them go through a number of links or asking too many questions before complete tasks. You loose 10-15 percent of your potential customers for each question you ask them.

7. Not using viral marketing.

Let your customers create ‘buzzwords’ for you through simple ‘forward to a friend’ links or ‘two for one offers’ or offline marketing on t-shirts and other accessories that your customers can wear. Viral marketing or ‘word of mouth’ (in offline marketing lingo) could create an exponential growth of your site’s visibility by spreading from customer to customer and then business to business.

8. Resorting to cheap gimmicks.

Some marketers resort to goofy and even phony campaigns just to gain brand exposure. These could be entertaining and even viral but sometimes those could backfire because they are irrelevant to the customers and sometimes even to your product or service. Provide something that convert to sales and not just to generate shock or surprise. Connect with your buyers in a positive way by providing products and services that are worth talking about. Associate your site with quality rather than gimmicks and you’ll have customers coming back.

9. Not collecting email addresses.

This is not the same as spamming email addresses because unlike spamming, you ask for your customer’s permission to send them your newsletters and other updates to your site. Remember that spamming could cost you because fines could be very heavy when you are found to be in violation of CAN-SPAM laws. By collection email addresses, you maintain your target audience and your potential market.

10. Mistaking Traffic for Results.

Only because a lot of people seem to be clicking on your ad doesn’t mean that they are buying. Remember that some sites actually buy traffic just to maintain top-line business. But if these people aren’t buying, how do you expect to even earn off it? Continuously paying for this traffic can be expensive. On the other hand, just because you have enough traffic, it does not also mean that your income is guaranteed for the next months to come. What you should really focus on is, how much of this traffic actually converts to sales? Everyday is a challenge to offer something that your client really needs, to persuade them that they need what you’re offering and that you are offering the best of what they need. Online customers actually know what they want, so it is up to your to tell them that what they want is what you are offering.